Subscription terms.

A paid subscription is billed in the currency confirmed at checkout. That amount does not change because an exchange rate moves. A new catalog price applies to new purchases, not to a price already agreed.

A configured VAT rate is added at checkout and stored on the invoice. A later change to the rate does not rewrite an invoice already created. Whether a particular charge is exempt is a decision for a tax adviser, not this software.

Additional staff seats are billed at the seat price on the subscription. Seats added during a paid period are prorated. Seats removed stay available until the next renewal. Creating a staff account uses a seat immediately. Deactivating a person frees the seat and keeps their history.

You may cancel at the end of the current period. Access continues until then. After a failed renewal, a grace period keeps the workspace available. After that, the workspace is suspended. Staff cannot use the CRM. The owner can renew or export data during the retention period. If the subscription is not renewed, that workspace's CRM data is deleted on the scheduled date. Billing history is kept.

The Revaultaa Caller is not part of the product yet. Business and Enterprise reserve the entitlement for when it is released.