How Revaultaa CRM handles workspace data.
Each workspace is isolated. Staff in one company cannot read another company's leads, contacts, sales, or files. Platform staff see account and billing summaries, not a customer's sales records, unless a later support process is explicitly built and audited.
Payment card numbers are not stored in Revaultaa CRM. Paystack or Stripe, when enabled, process the payment. We keep the invoice amount, currency, status, and a provider reference.
If a subscription expires and the grace period ends, the workspace is suspended. Leads, contacts, tasks, sales, commission history, and files are kept for the retention period so the owner can export them and renew. If it is not renewed, that workspace's CRM data is deleted on the scheduled date. Billing and audit records are kept. Copies in host backups remain until the host rotates those backups.
Questions: support@revaultaa.com.